I will have such a great time reporting on this conference for you! The speakers were top notch, and I was sad to leave. Wonderful spirit of international fellowship, our Japanese hosts have excelled themselves.
Mr Ray Lambert of Lambert Associates and former CEO of Jeeves of Belgravia was an arresting speaker, and I had the pleasure of his company on the bus tour when we visited two drycleaning plants in Osaka and Kobe.
You have doubtless heard of Jeeves. Indeed, it is something of a holy pilgrimage for Australian Drycleaners to visit Jeeves in London to see what the ultimate quality drycleaning business looks like, how it operates, and why.